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<p>My Device provides <strong>free</strong> technical support for all of our drivers.</p> <p>My Device can also offer technical support for <strong>RTI</strong> based on a hourly rate.</p> <p> </p> <p>For all urgent support, please feel free to <a href="index.php?option=com_content&view=article&id=2">contact</a> a staff member.</p> <p>For all other technical support enquires, please email support@mydevice.com.au</p> <p>Regarding any support via email, please detail the problem as best as possible, including:</p> <ul> <li><span style="white-space: pre;"> </span>Control System being used</li> <li><span style="white-space: pre;"> </span>Product model you are having difficulty with</li> <li><span style="white-space: pre;"> </span>Description of the actual problem</li> <li><span style="white-space: pre;"> </span>Detail of how the system is interconnected</li> </ul> <div>We will answer all support emails as promptly as possible.</div> <p> </p>
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